Survey: Electronic Patient Record Finds Little Appeal - Demands on Politics - Germany's Digital Health Records Fail to Win Over Patients One Year In

A year after its launch, Germany's electronic patient record (ePA) is struggling to gain traction. Despite high awareness, most insured citizens have yet to use the system. Critics now demand clearer plans to improve its functionality and adoption.

The Federation of German Consumer Organizations (vzbv) has raised concerns over the ePA's limited impact. According to their findings, 94% of Germans know about the digital record, but 71% have never used it. A further 33% see no personal advantage, while 13% worry about data privacy and security.

Many users complain about cumbersome activation processes and insufficient information. The vzbv argues that the ePA fails to integrate smoothly into daily healthcare routines. Ramona Pop, the organisation's executive director, believes the system could enhance transparency and efficiency—if expanded properly.

The vzbv is now pushing the Federal Ministry of Health for a concrete timeline on upgrades. Suggested improvements include adding more document types and introducing reminders for preventive care. Some also propose using the ePA as a trusted source for scientifically validated health information.

Yet key questions remain unanswered. There is no public data on how many doctors or medical facilities have adopted the ePA since its January 2025 rollout. Nor are there details on specific measures taken to encourage patient uptake.

With three-quarters of insured Germans not engaging with the ePA, its future depends on addressing usability and trust issues. The Ministry of Health faces growing pressure to outline clear steps for making the system more practical and secure. Without changes, the digital record risks remaining an underused tool in the country's healthcare system.